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Diamond Edge Certified Dealer

Experience our Prestige Certified International® Truck Service Centers in CO, NV and WY!


McCandless Truck Center is proud to be a Prestige Certified Dealer and when you service with us, you can expect to experience faster service, immediate parts availability and a higher level of servicing expertise. 

We are committed to the highest standards of customer service, regardless of the McCandless Truck Center dealership location you choose to service your truck at. Our goal is to maximize our customers' uptime and provide a best-in-class customer experience so your confidence never waivers. We look forward to introducing you to the Prestige Certified difference.

 


How do you benefit as a customer of our Prestige Certified Service Departments?

  • Receive Faster Turnarounds with our Accelerated Service Lanes
    Dedicated lanes ensure our International® customers receive vehicle evaluation and are informed of the required repair, parts availability and estimated repair time within 2 hours of your arrival. 
  • Experience a higher level of Parts Availability with our extensive All Makes Parts Inventory 
    As part of the Dealer Inventory Alliance (DIA), we ensure common parts are readily available in our parts inventory. 
  • Express Diagnostics and Accelerator Write-Up 
    First-of-its kind mobile application that expedites your service visit by streamlining the diagnostic and write-up process. 
  • Service Repairs completed by trained workforce of expert, knowledgeable Technicians 
    Our service management team, service advisors and technicians have all met or exceeded the training requirements and undergo continuous training to stay up-to-date with changing service procedures and technol ogies.
The Prestige Certification Process

To attain the certification, Prestige Certified Dealers must meet rigorous parts and service guidelines that display their committment to getting customers' trucks diagnosed, repaired and back on the road as quickly as possible.


our Commitment to Our Customers


Continuous Improvement


Certified dealers are expected to develop long-term action plans that result in better service and reduced dwell time for you.

Unparalleled Expertise


Extensive training completed on a routine basis ensures customers receive the highest level of service from our technicians.

Technology Adoption


Our top service departments commit to adopting technology like our Accelerator Write-up App™, a first-of-its-kind mobile app created to expedite service visits by sreamlining the write-up and diagnostic process.

Maximize Uptime


We measure our dealership against strict benchmarks in order to minimize vehicle downtime. When a dealer acquires this diamond, it signifies they have achieved an average dwell time of less than 5 days for ALL vehicles serviced at this location.

Repair Velocity


To be considered an elite International® service department it takes serious commitment. That's why we measure how many warranty repairs are completed in 1 day or less. Faster repairs done right the first time earn our dealers a diamond and our costumers more uptime.